Exploring User Mental Models of Breadcrumbs in Web Navigation
Angela Colter, Kathryn Summers, Cheri Smith from the University of Baltimore’s School of Information Arts and Technologies have authored a great paper titled Exploring User Mental Models of Breadcrumbs in Web Navigation.
Breadcrumbs are a common Web site navigation element, yet little is known about whether users notice, use and understand what they are. We surveyed 4,775 sites to determine how many use breadcrumbs and what conventions exist, then conducted usability tests to explore user mental models of breadcrumbs.


