Sitepoint invites you to get control of your web projects by eliminating scope creep, inaccurate specs and grumpy clients. An article titled An Introduction to Process and Documentation will help you gain control of your web projects.

From the site…

Visit the average Web development firm’s site and you’re sure to find a section devoted to ‘Our Process’ or ‘Our Approach’, which usually consists of a simple diagram showing the relationship between 3 or 4 ‘easy steps to success’. Some Web companies try to make their processes seem a bit more catchy by making all the steps start with the same letter—‘Define, Develop, Deliver’—or by creating a friendly acronym.

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